Terms of Service
Last updated: January 6, 2025
1. Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Typeless ("Company," "we," "us," or "our") governing your access to and use of the Typeless platform, website, and services (collectively, the "Service").
By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Service.
2. Eligibility
You must be at least 18 years old to use our Service. By using the Service, you represent and warrant that:
- You are at least 18 years of age
- You have the legal capacity to enter into these Terms
- You will comply with these Terms and all applicable laws and regulations
- All information you provide is accurate, current, and complete
3. Account Registration and Security
3.1 Account Creation
To access certain features of the Service, you must create an account. You agree to:
- Provide accurate and complete registration information
- Maintain and update your information to keep it accurate and current
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access or security breach
3.2 Account Responsibility
You are responsible for all activities that occur under your account. We are not liable for any loss or damage arising from your failure to maintain account security.
4. Service Description
Typeless provides a platform for creating and managing AI-powered APIs for document processing. Our Service includes:
- Document upload and processing capabilities
- AI-powered schema generation and extraction
- Custom API endpoint creation and deployment
- Integration with third-party AI and cloud providers
- API monitoring, logging, and analytics
- Developer tools and documentation
We reserve the right to modify, suspend, or discontinue any part of the Service at any time with or without notice.
5. Subscription and Billing
5.1 Subscription Plans
We offer various subscription plans with different features and usage limits. Current plans include:
- Free Tier: Limited features for testing and evaluation
- Pro Plan: Enhanced features and higher usage limits
- Enterprise Plan: Custom solutions with dedicated support
5.2 Billing and Payment
- Subscription fees are billed in advance on a monthly or annual basis
- You authorize us to charge your payment method for all fees
- All fees are non-refundable except as required by law
- We may change our fees with 30 days' notice
- Failure to pay may result in service suspension or termination
5.3 Third-Party Provider Costs
When using the "Bring Your Own Key" (BYOK) model, you are responsible for all costs incurred with your third-party providers (OpenAI, Anthropic, Azure, etc.). Typeless is not responsible for charges from these providers.
6. Acceptable Use Policy
You agree not to use the Service to:
- Violate any applicable laws, regulations, or third-party rights
- Upload malicious code, viruses, or harmful content
- Attempt to gain unauthorized access to our systems or other users' accounts
- Interfere with or disrupt the Service or servers
- Use the Service for illegal activities or fraud
- Scrape, crawl, or harvest data from the Service
- Reverse engineer or attempt to extract source code
- Resell or redistribute the Service without authorization
- Process content that violates intellectual property rights
- Generate spam or unsolicited communications
- Process sensitive personal data without proper safeguards
7. Intellectual Property Rights
7.1 Our Property
The Service, including all content, features, functionality, software, and design, is owned by Typeless and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.
7.2 Your Content
You retain all rights to the content you upload to the Service ("Your Content"). By uploading content, you grant us a limited license to:
- Process and analyze your documents to provide the Service
- Store your schemas and API configurations
- Display your content back to you through the Service
This license terminates when you delete your content or account, except where retention is required by law.
7.3 Feedback
If you provide feedback, suggestions, or ideas about the Service, we may use them without any obligation to you.
8. Data and Privacy
8.1 Data Processing
Our processing of your personal data is governed by our Privacy Policy. By using the Service, you consent to such processing and warrant that all data you provide is accurate.
8.2 Your Responsibilities
You are responsible for:
- Ensuring you have the right to upload and process all content
- Complying with data protection laws (GDPR, CCPA, etc.)
- Obtaining necessary consents for processing personal data
- Implementing appropriate security measures for sensitive data
8.3 Data Security
While we implement reasonable security measures, you acknowledge that no system is completely secure. You use the Service at your own risk.
9. API Usage and Limits
9.1 Rate Limits
We impose rate limits on API usage based on your subscription plan. Exceeding these limits may result in throttling or temporary suspension.
9.2 API Keys
You are responsible for:
- Keeping your API keys secure and confidential
- Not sharing API keys with unauthorized parties
- Rotating keys if compromised
- All usage associated with your API keys
9.3 Service Level
We strive to maintain high availability but do not guarantee uninterrupted access. We are not liable for any downtime or service interruptions.
10. Third-Party Services
The Service integrates with third-party providers (OpenAI, Anthropic, Azure, etc.). Your use of these services is subject to their respective terms and conditions. We are not responsible for:
- The availability or performance of third-party services
- Changes to third-party pricing or terms
- Data processing by third-party providers
- Compliance with third-party terms of service
11. Warranties and Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- Warranties of merchantability, fitness for a particular purpose, or non-infringement
- Warranties that the Service will be uninterrupted, secure, or error-free
- Warranties regarding the accuracy or reliability of results
- Warranties that defects will be corrected
We do not warrant that the Service will meet your requirements or that AI-generated outputs will be accurate, complete, or suitable for your purposes.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TYPELESS SHALL NOT BE LIABLE FOR:
- Indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, or business opportunities
- Service interruptions or data loss
- Third-party actions or content
- Unauthorized access to your account or data
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.
13. Indemnification
You agree to indemnify, defend, and hold harmless Typeless and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any rights of another party
- Your content or data uploaded to the Service
- Your violation of applicable laws or regulations
14. Termination
14.1 Termination by You
You may terminate your account at any time through your account settings or by contacting us. Termination does not relieve you of any payment obligations.
14.2 Termination by Us
We may suspend or terminate your access to the Service at any time, with or without cause or notice, including for:
- Violation of these Terms
- Non-payment of fees
- Fraudulent or illegal activity
- Abuse of the Service or other users
- Extended periods of inactivity
14.3 Effect of Termination
Upon termination:
- Your right to use the Service immediately ceases
- We may delete your account and data after 90 days
- You remain liable for all fees incurred before termination
- Provisions that should survive termination will continue to apply
15. Dispute Resolution
15.1 Informal Resolution
Before filing a claim, you agree to contact us at legal@typeless.ai to attempt to resolve the dispute informally.
15.2 Arbitration
Any disputes that cannot be resolved informally shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You waive your right to a jury trial or to participate in a class action.
15.3 Exceptions
Either party may seek injunctive relief in court for intellectual property infringement or unauthorized access to the Service.
16. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
17. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by:
- Posting the updated Terms on our website
- Updating the "Last updated" date
- Sending an email notification (for significant changes)
Your continued use of the Service after changes become effective constitutes acceptance of the updated Terms.
18. General Provisions
18.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Typeless regarding the Service.
18.2 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
18.3 Waiver
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
18.4 Assignment
You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.
18.5 Force Majeure
We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control.
19. Contact Information
For questions about these Terms, please contact us: